Privacy Policy

Updated 19th October 2025

Welcome to The Harmonya Chronicles (“we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website https://www.harmonyachronicles.com (the “Site”) and any related services, including purchases of our digital and physical products (collectively, the “Services”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you make a purchase or contact us, we may collect:

• Full name

• Email address

• Billing and shipping address

• Payment details (processed securely via our payment partners; we do not store full card data)

• Any additional information you voluntarily provide (e.g., for membership certificates)

1.2 Non-Personal Information

We also collect data automatically through analytics tools (such as Google Analytics), including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent, and referring URLs

This helps us understand traffic patterns and improve our content and user experience.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill your orders

• Deliver digital licenses and membership access

• Respond to support requests and inquiries

• Send order confirmations, receipts, or important product updates

• Improve our products, website, and user experience

• Comply with legal obligations and payment-gateway requirements

3. Payment Processing

All payments are processed by trusted third-party gateways such as Razorpay, Stripe, or PayPal.
We do not store or have access to your complete payment card details.
Each payment processor operates under its own privacy and data-security policies.

4. Cookies and Tracking

Our Site uses cookies to enhance functionality, personalize content, and analyze usage.
You can manage or delete cookies through your browser settings, but disabling them may affect website functionality.

5. Data Retention

We retain customer and order data only as long as necessary to:

• Complete your transaction,

• Maintain tax or legal records, and

• Support your future license validation or membership verification.

6. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share limited information with:

• Payment processors (for order fulfillment)

• Web hosting and analytics providers (for site functionality)

• Legal authorities, if required by law

All third parties are bound by confidentiality and data-protection agreements.

7. Your Rights

You may request to:

• Access the personal data we hold about you,

• Correct inaccurate information, or

• Request deletion (subject to legal retention requirements).

To make such a request, email contact@harmonyachronicles.com.

8. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
However, no system is completely secure, and by using our Site you acknowledge this inherent risk.

9. International Users

If you are accessing our Site from outside India, please note that your information may be processed and stored in India or other jurisdictions where our servers and partners operate.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Last updated” date will be revised accordingly.

11. Contact Information

For any questions, privacy requests, or data-handling concerns, please contact us at:
📧 contact@harmonyachronicles.com

12. Consent

By using our Site and providing your personal data, you consent to our collection and use of information as described in this Privacy Policy.